Privacy Policy

At Homesteads Roofing ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our services, particularly in relation to our holiday promotions and roofing estimate requests.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out forms on our website. This includes:

• Personal Data: Name, email address, phone number, and property address.
• Project Details: Information regarding your roofing needs, timeline, and homeowner status.
• Usage Data: We may automatically collect information about your device, browser, IP address, and how you interact with our website (via cookies and pixels) to improve user experience and ad performance.

2. How We Use Your Information

We use the information we collect for specific business purposes, including:

• To Provide Services: Generating accurate roofing estimates, scheduling inspections, and fulfilling the "Holiday Discount" offers.
• Communication: Contacting you via phone, email, or SMS to discuss your project, confirm appointments, or follow up on quotes.
• Marketing: Sending you relevant updates about our services or promotions (you can opt-out at any time).
• Analytics: Using tools like Google Analytics and Meta Pixel to understand visitor behavior and optimize our advertising.

3. Consent to Contact (TCPA Compliance)

Important: By submitting your phone number through our forms, you explicitly consent to receive calls and text messages (SMS) from Homesteads Roofing regarding your estimate and roofing needs, even if your number is on a federal, state, or internal Do Not Call list. Message and data rates may apply. You may opt-out of SMS communications at any time by replying "STOP".

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., CRM systems, email marketing platforms), so long as those parties agree to keep this information confidential.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Tracking & Cookies

We use cookies and similar tracking technologies (such as the Meta Pixel and Google Tag) to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Privacy Rights

You have the right to:

• Opt-out of marketing communications at any time.
• Request access to the personal data we hold about you.
• Request the deletion of your personal data from our records.

To exercise these rights, please contact us using the information below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Homesteads Roofing
515 Salem Drive unit 8
Owensboro, KY, USA
Phone: (270) 704-7663